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  • I transferred money from my bank, why isn't it in my account yet?

    When transferring funds using the Linked Bank Transfer method, your funds will not appear in your Sesame Cash account right away. The average wait time is 3-5 business days.  Please remember to onl...

  • How do I dispute an error on my credit report?

    How do I remove inaccurate information on my credit report? The credit data in your Credit Sesame account is provided by TransUnion. If you believe that you may have an error in your TransUnion cre...

  • How do I update my account information?

    If you would like to update your phone number or physical address, please visit https://www.creditsesame.com/sesamecash/ and login to be able to change your information.    

  • Sesame Cash and Digital Wallets

    Pay with your Credit Sesame debit card anywhere Mastercard® is accepted or add your card to your smartphone’s digital wallet. Sesame Cash debit works with Apple Pay, Google Pay, and Samsung Pay. No...

  • ATM Locations

    Sesame Cash users can withdraw funds at Allpoint ATM's, free of charge. To view Allpoint ATM locations click here. Please note: Hours of availability may vary by merchant and location.

  • How can I receive an account statement?

    If you'd like to receive a statement of your account, please chat in with us from your app, or give us a call and one of our live agents will be happy to generate at statement for you upon request. 

  • How do I unsubscribe from email?

    How to change your email preferences from your account Credit Sesame thinks you should be in control of the types of email that you receive.  Click here and log into your account to change your com...

  • How do I reset my password?

    How to reset your passwordTo reset your password, visit our password reset page and enter the email address associated with your Credit Sesame account. We will then send you a password reset email ...